Senior Content Reviewer With Portuguese
Review relevance between search query and organic products based on Content Guidelines.
Check the relevance with quality and accuracy in detail.
Analyze data and evaluate trends/ patterns.
Recommend generic pattern to be translated into Rules.
Work with sensitive issues, including but not limited to Adult content, Religious and philosophically sensitive issues.
Coordinating training & mentoring sessions.
Periodical review of work of new hires (with guidance of Supervisor) and providing on-going feedback in the initial training phase.
Escalating questions/issues from the team regarding the process and cascading updates to the team Preparing & Maintaining Training documents, Wiki pages with updates, SOPs & any other document.
Monitoring workflow and re-assignment in the team & handling shift-issues, daily standups, updates and escalations.
Flexible to work shift working patterns, 7 days a week (40 hours a week).
